Delivering via Content Providers (DDEX)

See below for a list of Supply Chain providers which deliver DDEX compliant packages. These types of deliveries are the preferred solution if you're not using the API as it will ensure full product ingestion in a seamless way.

The following outlines the steps needed in order to deliver your catalog from such providers to Revelator.

Please share with your Customer Success manager any delivery status information you see along the way

Fuga

  1. In your Fuga account, set up a contract to deliver your catalog to Revelator

  2. Notify Revelator when this is done

  3. Revelator will then create a file path folder to accept the delivery, e.g. "/fuga/rev_customer"

  4. Once the feed and Revelator folder is set up, request to deliver your catalog to Revelator by creating an order for full catalog delivery:

Consolidated Independent (CI)

  1. Request to set up a feed to *REE* from CI

  2. Notify Revelator when this is done

  3. Revelator will then create a folder to accept the delivery, e.g. "/ci/rev_customer"

  4. Once the feed and Revelator folder is set up, request to deliver your catalog to Revelator (REE)

  5. Create an order for full catalog delivery:

AudioSalad

  1. Contact your AudioSalad Account Manager to open a feed to Revelator

  2. AudioSalad will contact Revelator to coordinate and notify you when you can begin your deliveries

Additional Options for Catalog Migration

Sonosuite

  • Request a catalog migration from within your Sonosuite Dashboard.

  • Fee for exporting DDEX packages applies.

  • Get SFTP credentials by contacting Support.

  • Input credentials into the Catalog Export tool in your SonoSuite Dashboard.

Believe

  • Request a DDEX catalog export from Believe; can be provided to an external storage location (SFTP, AWS).

  • Get our SFTP credentials from Support and provide these to Believe.

Any Other Distributor

  • DDEX export is efficient as it includes metadata, audio, and cover art files.

  • Request a DDEX export from your previous distributor, who will need our SFTP credentials.

  • Contact Support for our SFTP credentials and provide them to your previous distributor.

Specifications (FTP Setup)

Any of the provider you have to be able to undertake this procedure will require from Revelator the following information:

- IP address of our FTP server: delivery.revelator.com

- Username: Provided by our distribution team

- Password: Provided by our distribution team

- FTP protocol: FTP

- FTP port: 221

- Mode: Passive

- filepath directory: Provided by our distribution team

- You can add subfolders to your root directory if you would like to segregate catalog coming from separate clients/accounts (if applicable).

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